Every year Silverado families are surveyed by U.S. News & World Report about their experience with us. Here are just a few comments shared by verified Silverado Thousand Oaks family members when surveyed:
“It was one of the hardest decisions I have ever made and the most guilt that I have ever experienced to enter my loved one in a kind of facility that they would never have wanted. It was hard but necessary. However , they have acclimated beautifully and enjoy the food and the friendliness and care of the staff. The staff also organizes monthly parties and family entertainment nights. They try very hard to make the experience enjoyable for both residents and families.”
“I think Silverado sets itself apart as the only senior living facility dedicated to memory care. No other facility offers the focus and appropriate staffing levels that Silverado does.”
“The facility is very warm and comforting, modern and clean. The workers are very friendly and professional. I feel very comfortable having a family member at this facility!”
“Over the first month, I noticed steady and obvious improvement. The improvement is started to flatten out but she is much better than she was in the previous facility. The staff is also very friendly in all of the interactions that I’ve observed. They are *present* with the people under their care and are helpful without sounding condescending. They also listed to me when I gave advice on the best ways to interact with my parent.”