Every year Silverado families are surveyed by U.S. News & World Report about their experience with us. Here are just a few comments shared by verified Silverado St. Charles family members when surveyed:
“Silverado is the only facility in the Chicago area that has a nuanced understanding of the changing needs of Alzheimer’s patients. It’s open campus-like setting supports calm and normalcy for patients and families alike.”
“I am so happy with the care my family member receives. The lovely and clean home environment is welcoming and comfortable. The activities offered are very appropriate and engaging. It is so wonderful to know that whether I am there are not, my family member is happy and well cared for. Thank you Silverado.”
“The St. Charles Silverado staff provide a loving environment for my loved one. They are willing to work with the family to solve problems and to improve the experience of my love one. The daily schedule provides variety and consistency which supports my loved one’s needs. We always feel welcome when we visit.”
“I know she is safe at Silverado because I can get a good nights sleep!”
“My family is so impressed by the staff at Silverado. They are all so helpful, caring and supportive! That is so important when caring for people with memory loss. It has meant so much to us!”