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Inside Sales Ambassador

Description

Be a leader with a memory care innovator!

Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve.  

At Silverado, we prioritize not only our residents but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members. 

We are currently seeking an Inside Sales Ambassador (Family Ambassador) who is passionate about making a difference for our Brea Community! 

We offer a competitive base salary and generous commission plan!

Schedule: Tuesday - Saturday

Why choose Silverado Brea? 

  • We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!  
  • Certified as a Great Place to Work® for seven consecutive years 
  • We value internal mobility; Silverado provides growth opportunities for just about any position on our teams 
  • We offer paid training!

Qualifications:  

  • Bachelor's degree in marketing or related field preferred
  • Two to three years of experience and/or training, or equivalent combination of education and experience
  • Knowledge and experience working with people having Alzheimer's disease and their families preferred
  • Polished presentation skills and database management experience
  • Must have a valid driver’s license, good driving record, and current auto insurance
  • Must have own transportation
  • You may be required to work outside of your regular hours depending on business needs

What you'll be doing:

  • This position is a key member of Community Leadership team
  • Promote Silverado programs and services to prospective residents, clients, and their families from the first call through the initiation of service, including permanent placement in a Silverado community, short-term (respite) stays, day service, comprehensive assessment, care management services, and/or home care services, and/or end-of-life care with the goal of assisting all families and, if needed, referral parties
  • Participates in daily leadership meetings, routinely performs as Manager-On-Duty, supervisor, and trainer
  • Identifies and solves problems related to family and resident issues
  • Assesses prospective residents for suitability and fit for Silverado community
  • Responsible for strategic follow-up with residents and families
  • As needed, will generate qualified, professional referrals that contribute to census development for the community
  • As needed, will develop and maintain sales and marketing plans, strategies, and public relations opportunities to promote and communicate the Silverado Vision and Purpose Statement
  • Responsible for achieving established census goals in partnership with other community leaders

#LI-TF1

Anticipated pay range
$85,000—$95,000 USD

We are looking for someone who:  

  • Loves people 
  • Has compassion and patience  
  • Is comfortable working around animals and pets
  • A quick learner who is dedicated to professional growth
  • Is ethical, honest, dependable, and open-minded  
  • Is an effective communicator in both verbal and written English 

Silverado offers the following benefits to eligible employees: 

  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA), Health Savings Account (HSA) 
  • Paid time off
  • Tuition reimbursement and professional development assistance 
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. 

EOE/M/F/D/V  

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By submission of this application you consent to receive text messages about current or future opportunities with Silverado and its subsidiaries sent to the phone number you provided with your application. Text messages sent to your phone number may be sent by automated means and may contain prerecorded messages. Message frequency will vary and message and data rates may apply. Note that consent to receive these communications is not required to submit your application. If you do not consent we may still contact you by phone regarding your current application. You can revoke your consent at any time by texting STOP to cancel. If you require assistance, text HELP for support. You may review our Privacy statement and our SMS terms of use here https://www.silverado.com/legal-disclaimers/. Type your name in the box below to acknowledge.

By acknowledging below, I voluntarily agree to the following: 1. I understand Silverado does not hire everyone who applies. 2. I understand Silverado may not be able to interview me today, and may or may not call me another day for an interview. 3. I understand Silverado does not make hiring decisions instantly. Depending upon the number of applicants, decisions may take several days or longer. 4. I understand hiring decisions are based on a number of factors. Silverado does not discuss the reasons for their hiring decisions with applicants, regardless of whether or not they are hired. 5. I understand Silverado will call me if they have a job for me. 6. I understand Silverado is an Equal Opportunity Employer. The Company policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. 7. I agree to keep the contents of this application confidential and will not share the questions with anyone. 8. I understand that if I qualify as an applicant for Silverado following the application, I acknowledge that I will be asked to complete additional pre-hire testing which may include, but is not limited to: an interview assessment screening questionnaire, drug test, physical, criminal history screening and TB testing. 9. If employed and in consideration of my employment, I agree to conform to the rules, policies and procedures of Silverado. I understand that, if hired, I will be an at-will employee, which means that I may terminate my employment at any time, that Silverado may transfer, reassign, suspend or demote me at any time, and that my employment may be terminated at any time, with or without notice and with or without cause. 10. I understand that no one has any authority to enter into any agreement of employment for any specified period of time, or to make any agreement contrary to the foregoing other than in a writing signed by me and the President of Silverado. 11. I understand and agree to allow Silverado to verify the information provided. I further understand that any falsification of information will constitute grounds for immediate dismissal upon discovery thereof. 12. I give Silverado permission to contact any or all of my previous employers and references and developed references for full information and hereby release Silverado from any and all liability for doing so. 13. I understand that any offer of employment is contingent on passing a background check and post-offer, pre-employment drug test and physical (including a background check/clearance with state-specific licensing, misconduct and/or nurse aide registries, and education as required). I have read, understand and agree to comply with these policies. I affirm that the information I provide about myself on application forms, surveys, tests, and during interviews is true and correct. I understand the information I provide will be used in making hiring decisions. I consent to it being used for this purpose and I hereby waive any claims that I have, or might have, regarding the use of this information for hiring decisions. I hereby certify that all of the foregoing information I have supplied in this application is correct and complete. (Each party agrees that the acknowledgment below is an electronic signature and is intended to authenticate this writing and have the same force and effect as manual signatures. Electronic signatures mean any electronic sound, symbol, or process attached to or logically associated with a record and executed and adopted by a party with the intent to sign such record.)

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